This agreement covers every rental from Lonestar Dollies, 6800 Exchange Drive, Mansfield, Texas 76063, (844) 439-4335. You accept it online when you request a rental and you sign it at pickup. Version 2026-09.
1. Parties and equipment
"We" and "us" mean Lonestar Dollies, the owner of the equipment. "You" means the person or company named on the rental order. "Equipment" means the items, quantities and serial or tag numbers listed on the rental order and the pickup sheet, plus any accessories that leave with them.
2. Rental period
The rental period starts when the equipment leaves our dock or is delivered, and ends when we receive it back and check it in. The pickup day is day one. Equipment is due back by 4 pm on the return date on the order. A Friday pickup returned by 10 am Monday is billed as one day. You may extend by calling us before the return date; extensions are billed at the posted day, week or month rate.
3. Rates, deposit and payment
Rates are the rates posted on lonestardollies.com/pages/rentals on the date of the order, plus Texas sales tax unless a valid exemption certificate is on file. The rental total is paid before pickup by card, or charged to an approved Lonestar Dollies business account. A refundable deposit, listed per item on the rate card and capped at $500 per order, is authorized on your card at pickup for rentals of seven days or less, or collected for longer rentals. The deposit is released within two business days after the return inspection, less any charges under this agreement.
4. Authorization to charge
You authorize us to charge the card on file, or your business account, for: the rental total; day-rate charges for each day the equipment is out past the return date; cleaning charges; repair charges at our published parts prices plus $45 shop labor; replacement at the retail price shown on the rate card for equipment that is lost, stolen, damaged beyond repair or not returned; delivery charges you selected; and tax on any of these. We apply the deposit first and charge the balance. We send an itemized receipt for every charge.
5. Late return
Equipment returned after 4 pm on the return date is billed at the day rate for each additional day, per item, until it is returned. There is no late penalty beyond the day rate.
6. Equipment not returned
If equipment is not returned within seven days after the return date and you have not contacted us to extend, we treat it as sold to you. You owe the retail price shown on the rate card for each item plus the rental through that seventh day. Once paid, the equipment is yours and day-rate charges stop. Equipment reported stolen is treated the same way; give us the police report number and we will work with you on the timing.
7. Condition, inspection and damage
We inspect and photograph the equipment with you at pickup and note any existing wear on the pickup sheet. You accept the equipment in that condition. At return we inspect it again. Normal wear from proper use costs nothing. Repairable damage is billed at our published parts prices plus $45 shop labor. Equipment damaged beyond repair is billed at the retail price on the rate card, and you may keep it. Moving pads returned wet, soiled or with adhesive are billed $3 per pad for cleaning; pads that cannot be cleaned are billed at the per-pad retail price.
8. Use and care
Use the equipment only for its rated load and intended purpose, on the surfaces it is designed for, and only by people trained to use it. Do not modify it, remove tags, sublet it or take it outside Texas without our written consent. Keep it dry and secured when not in use. You are responsible for the equipment from pickup or delivery until we check it back in, including loss, theft, damage and damage caused by third parties.
9. Responsibility and liability
The equipment is rented as is. We confirm it is in working condition at pickup and make no other warranty. You are responsible for how it is used and for any injury to people or damage to property arising from its use while it is in your possession, and you agree to hold us harmless from claims arising from that use, except to the extent caused by our negligence. Our liability to you under this agreement is limited to the rental charges you paid for the order.
10. Delivery
Delivery inside the Dallas-Fort Worth area is curbside or dock unless a staging service is quoted. Someone 18 or older with photo ID must be present to sign for the equipment. Delivery and pickup fees are as quoted with the availability confirmation. If nobody is available at the agreed time, a return trip is billed at the same delivery fee.
11. Identification and eligibility
You must be 18 or older and present a government photo ID matching the card used, or be an authorized representative of the company on the order. We may decline any rental.
12. Cancellation
Cancel any time before pickup at no charge. Delivered orders cancelled after the truck has left are billed the delivery fee.
13. Electronic acceptance and signature
Checking the agreement box on the rental request form and submitting the form is your electronic acceptance of this agreement and has the same effect as a signature. We record the date, time and version accepted. You also sign the pickup sheet, which lists the equipment, its condition and the return date, and forms part of this agreement.
14. Governing law
This agreement is governed by the laws of the State of Texas. Any dispute is heard in the state or federal courts sitting in Tarrant County, Texas. If any part of this agreement is unenforceable, the rest stays in effect.
Questions before you rent: call (844) 439-4335 or email jordan@lonestardollies.com. Rate card and request form: lonestardollies.com/pages/rentals.